Overview
This Privacy Policy explains how Carvalho Technologies LLC, operating as Automa Soluct, handles personal information collected through this website and related communications. It applies when you submit a website form, send an email or SMS, or otherwise contact us about our services.
Information You Provide
We may collect information that you voluntarily provide when you ask a question, request an assessment, or discuss a potential project. Depending on what you submit, this may include:
- Your name and company or business name.
- Your email address and telephone number.
- A description of your project, workflow, operational challenge, or requested service.
- Your estimated budget or project range.
- Information about Jobber and other systems, platforms, or software involved in your workflow.
- Any other information you choose to include.
Please avoid sending sensitive personal information that is not necessary for us to understand your request.
How We Use Information
We may use collected information to:
- Respond to questions and service requests.
- Evaluate project needs, feasibility, and fit.
- Contact you about the request you submitted.
- Prepare proposals, estimates, or project documentation.
- Maintain appropriate operational and business records.
- Improve customer service, website security, and reliability.
- Protect our rights, investigate misuse, and comply with applicable legal obligations.
Technical Information
When you visit the website, limited technical information may be collected automatically by the website, hosting environment, or infrastructure providers. When applicable, this may include basic server logs, IP address, browser or device information, referring page, requested pages, timestamps, and diagnostic or error data.
This information may be used to deliver the website, diagnose technical issues, prevent abuse, and maintain security.
Cookies and Advertising Trackers
This website currently does not intentionally use third-party advertising trackers, marketing pixels, or behavioral advertising technologies. If these practices change, this Privacy Policy may be updated to describe the relevant technology and choices.
How We Share Information
We do not sell personal information. We may share information only when reasonably necessary for business operations, service delivery, security, or legal compliance, including with:
- Service providers supporting our business operations.
- Website hosting and infrastructure providers.
- Email and communication service providers.
- Automation or integration platforms involved in evaluating or delivering a requested service.
- Legal authorities or other parties when disclosure is required by law or reasonably necessary to protect rights and safety.
Providers receive information only to the extent reasonably needed for the relevant purpose.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, business recordkeeping, dispute resolution, security, and legal obligations. Retention periods may vary depending on the nature of the information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information associated with you, or to ask questions about how your information is handled. Requests may be subject to identity verification, applicable law, and legitimate business or recordkeeping needs.
Send privacy requests to [email protected].
Depending on your location, applicable privacy laws may provide additional rights.
International Processing
Automa Soluct may serve business users in the United States, Brazil, Europe, and other locations. Information may be processed or stored in countries other than the country where you are located. Privacy and data protection laws may differ between jurisdictions.
Children’s Privacy
This website is intended for business users and is not directed to children. We do not knowingly solicit personal information from children through this website.
Changes to This Policy
We may update this Privacy Policy to reflect changes in the website, our services, or applicable requirements. The effective date at the top of this page identifies the current version.
